What is ip telephony

Telephony Provider

The increase in number of suppliers in the IP telephony market offers Quebeckers a wide range of possible providers. 

WHAT IS IP TELEPHONY?

IP which means “Internet Protocol” is the telecommunication protocol created for the Internet that is used for this mode of voice telephony called “Voice over IP” or VoIP. This digitized voice is then routed, like any other computer data, in the form of packets.

More and more companies interested in this mode of telephony trust an IP telephony provider. However, it is important to take into account beforehand different parameters in terms of security, infrastructure and the actual cost before proceeding to select your IP telephony provider.

WHAT ARE THE ADVANTAGES OF IP TELEPHONY?

The major advantage comes down to two words: economy and flexibility.
The savings that companies can make especially with the downward trend in bandwidth, which remains very interesting especially if the frequency of long distance communications, is high in the company.
For the vision of the future and to invest in a strategy that is already promising, switching to a central telephony over IP network proves to be a wise choice. Flexibility and mobility are also other significant advantages.

SMES: ROLE AND OFFERS OF AN IP TELEPHONY PROVIDER

For all small and medium-sized businesses, the telephony provider must know how to make the most of the telephone network.
It all begins with the evaluation of existing systems and then with the estimation of the needs to determine the facilities and therefore also to consider the different offers available and possible with VoIP:

  • standard multi-choice voice server hosting
  • multiple stalls
  • roaming
  • e-business
  • customer relations
  • advanced security
  • management of activities
  •  Secured VoIP
  • resilient infrastructure
  •  mobile included or not
  • Etc

The idea is to be able to optimize the usage and be able to direct incoming calls to several telephone extensions of missed calls, to boost customer relations with the telephony-computer couple, for a detailed monitoring, for restrictions by IP to limit the use of lines. Here is a non-exhaustive list of the various arguments that an IP telephony provider can offer, according to needs that will always be studied beforehand.

THE DISTINCTIVE FEATURES OF NETVOX TELECOM

What makes Netvox Telecom stand out in the market? Let’s take for example, whether you want a virtual number in Panama, or want some lines to ring on a schedule in specific locations, or even your business needs even more specific security or network requirements ( Between continents for example) … Netvox is here to meet your needs. Our engineers can establish a game plan with you and realize it in as little time as a few hours. With Netvox, you are in control of your system, alongside a very experienced co-pilot.